Terms of Service
Please read these terms carefully before using Maison Mons services
Last updated: December 7, 2024
Welcome to Maison Mons. These Terms of Service govern your use of our website, products, and services. By accessing or using Maison Mons, you agree to be bound by these terms.
Maison Mons is a premier cheesemonger and affineur since 1960, specializing in the selection, maturation, and distribution of artisanal cheeses. We are committed to providing exceptional products and service to our customers.
Maison Mons offers carefully selected artisanal cheeses and related products. All products are subject to availability and seasonal variations.
Product Information
We strive to provide accurate product descriptions, weights, and pricing. However, slight variations may occur due to the artisanal nature of our products.
Pricing
All prices are displayed in USD and include applicable taxes. Prices are subject to change without notice.
Product Availability
Limited quantities and seasonal cheeses may sell out quickly. We reserve the right to limit quantities or substitute products of equal or greater value.
Order Acceptance
Your receipt of an electronic order confirmation does not signify our acceptance of your order. Maison Mons reserves the right to refuse or cancel any order.
Payment Methods
We accept secure online payments through our approved payment processors. All payment information is encrypted and processed securely.
Order Confirmation
Upon successful order processing, you will receive a confirmation email at the address provided during checkout.
Shipping Policy
Orders over USD100 qualify for free shipping. Standard shipping rates apply to orders below this threshold.
Delivery Time
Delivery times are estimates and may vary based on location and product availability.Maison Mons is not responsible for delays caused by shipping carriers.
Temperature Control
All perishable products are shipped with appropriate temperature control measures. Please refrigerate products immediately upon receipt.
Damaged Products
If you receive damaged products, please contact us within 24 hours of delivery at support@maisonmons.com or 1-800-CHEESE.
Quality Guarantee
We stand behind the quality of our products. If you are not satisfied with your purchase, please contact us for resolution.
Non-Returnable Items
Due to the perishable nature of our products, returns are only accepted for quality issues or shipping damage.
Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal data.
Data Collection
We collect information necessary to process orders and provide services, including contact information, shipping details, and payment information.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All content on the Maison Mons website, including text, images, logos, and product descriptions, is the property of Maison Mons and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content from our website without prior written consent from Maison Mons.
Maison Mons shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.
Our liability is limited to the purchase price of the product in question.
These Terms of Service are governed by and construed in accordance with the laws of France, without regard to its conflict of law principles.
If you have any questions about these Terms of Service, please contact us:
Email: support@maisonmons.com
Phone: 1-800-CHEESE
Address:
123 Cheese Avenue
Cheese Town, 10001
France
Maison Mons reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.
Your continued use of our services after any changes constitutes acceptance of the modified terms.